10. Summary

Organisations are responsible for the safety of their services. The purpose of regulatory supervision, including the reporting scheme, is to contribute to patient safety, care quality, and trust in health and care services. While we cannot measure the effect of the incident-based inspections we conduct, our experience of improvement efforts made locally following an inspection tells us that regulatory supervision has a positive effect. Now, following the first four years of the extended incident reporting scheme, we find that there is a lack of familiarity with the scheme in the municipal health and care services. We believe that there is immense transfer value in the incident-based inspections conducted, and it is gratifying that the organisations are actively using their experiences of undergoing regulatory inspection in their training and improvement programmes.